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APA Citation

Polaine, A., Løvlie, L., & Reason, B. (2013). Service design: From insight to implementation. Rosenfeld Media.

Chicago Style Citation

Polaine, Andrew, Lavrans Løvlie, and Ben Reason. Service Design: From Insight to Implementation. New York: Rosenfeld Media, 2013.

MLA Citation

Polaine, Andrew, et al. Service Design: From Insight to Implementation. Rosenfeld Media, 2013.

Harvard Style Citation

Polaine, A., Løvlie, L. & Reason, B. 2013. Service design: From insight to implementation. New York: Rosenfeld Media.

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