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Record Citations

APA Citation

Oakland, J. S. (1999). Total organizational excellence: Achieving world-class performance. Butterworth-Heinemann.

Chicago Style Citation

Oakland, John S. Total Organizational Excellence: Achieving World-class Performance. Oxford: Butterworth-Heinemann, 1999.

MLA Citation

Oakland, John S. Total Organizational Excellence: Achieving World-class Performance. Butterworth-Heinemann, 1999.

Harvard Style Citation

Oakland, J. S. 1999. Total organizational excellence: Achieving world-class performance. Oxford: Butterworth-Heinemann.

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