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Record Citations

APA Citation

Oakland, J. S., & Porter, L. J. (1994). Cases in total quality management. Butterworth Heinemann.

Chicago Style Citation

Oakland, John S., and Leslie J. Porter. Cases in Total Quality Management. Oxford: Butterworth Heinemann, 1994.

MLA Citation

Oakland, John S., and Leslie J. Porter. Cases in Total Quality Management. Butterworth Heinemann, 1994.

Harvard Style Citation

Oakland, J. S. & Porter, L. J. 1994. Cases in total quality management. Oxford: Butterworth Heinemann.

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