Oakland, J. S. k., Oakland, R. J., & Turner, M. A. (2021). Total quality management and operational excellence: Text with cases (Fifth edition.). Routledge.
Chicago Style CitationOakland, John S. kirjoittaja, Robert J. Oakland, and Michael A. Turner. Total Quality Management and Operational Excellence: Text with Cases. Fifth edition. London: Routledge, 2021.
MLA CitationOakland, John S. kirjoittaja, et al. Total Quality Management and Operational Excellence: Text with Cases. Fifth edition. Routledge, 2021.
Harvard Style CitationOakland, J. S. k., Oakland, R. J. & Turner, M. A. 2021. Total quality management and operational excellence: Text with cases. Fifth edition. London: Routledge.
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